CK 33 Terms and Conditions – Know the Rules Before You Play

1 Introduction

Welcome to CK 33. These Terms and Conditions ("Terms") form a legally binding agreement between you ("the Player") and CK 33 ("the Platform", "we", "us"). By accessing, registering on, or using any part of the CK 33 platform at ck-33.pro, you confirm that you have read, understood, and agreed to these Terms in full.

CK 33 is an online betting and gaming platform designed for players in Bangladesh. We offer live casino games, sports betting, slots, and bingo through a single unified platform. These Terms apply to all products and services available on CK 33, including but not limited to MG Live, Table Tennis betting, Dragon Hatch, Blocky Block, and Kalaka Bingo.

If you do not agree with any part of these Terms, you should not use the CK 33 platform. We recommend reading these Terms carefully before you register. If anything is unclear, our support team is available 24/7 to help you understand your rights and obligations as a CK 33 player.

2 Eligibility

To register and play on CK 33, you must meet the following eligibility requirements at all times:

• You must be at least 18 years of age.
• You must be accessing the platform from a jurisdiction where online betting is not explicitly prohibited for personal use.
• You must not be a current employee, contractor, or close family member of a CK 33 employee or contractor.
• You must not be registered on any self-exclusion list that covers CK 33 or its affiliated platforms.
• You must be acting on your own behalf and not as an agent for any third party.

CK 33 takes age verification seriously. We may request documentation to verify your age and identity at any point. Failure to provide satisfactory documentation may result in account suspension and withholding of funds until verification is complete.

3 Account Registration

Each player may hold only one CK 33 account. Creating multiple accounts — whether under the same name, the same device, the same IP address, or the same payment method — is strictly prohibited. CK 33 uses automated systems to detect duplicate accounts, and any accounts identified as duplicates will be closed.

When registering, you must provide accurate and complete information. This includes your real name, date of birth, and a valid contact method. Providing false information during registration is a breach of these Terms and may result in permanent account closure and forfeiture of any balance.

• Use a strong, unique password for your CK 33 account.
• Never share your login credentials with anyone else.
• Log out of your account when using shared or public devices.
• Notify CK 33 support immediately if you suspect unauthorised access to your account.
• Keep your contact details up to date so we can reach you if needed.

CK 33 is not responsible for losses resulting from unauthorised account access where the player has failed to take reasonable steps to protect their credentials.

4 Deposits and Withdrawals

CK 33 supports deposits and withdrawals via bKash, Nagad, and Rocket. These are the only payment methods currently accepted on the platform. All transactions must be made using a payment account registered in your own name — third-party payments are not permitted.

• Minimum deposit: ৳200 per transaction.
• Minimum withdrawal: ৳500 per transaction.
• Withdrawals are processed to the same payment method used for the most recent deposit.
• CK 33 does not charge fees on deposits or withdrawals, though your payment provider may apply their own charges.
• Withdrawal requests are reviewed before processing. CK 33 aims to complete withdrawals as quickly as possible, subject to verification requirements.
• CK 33 reserves the right to request identity verification before processing any withdrawal.

Funds deposited into your CK 33 account are held for gaming purposes only. CK 33 does not pay interest on account balances. If your account remains inactive for an extended period, CK 33 may apply an inactivity fee as outlined in the platform's fee schedule.

5 Bonuses and Promotions

CK 33 offers various bonuses and promotions to both new and existing players. All bonuses are subject to the specific terms attached to each offer, as well as these general bonus terms. In the event of any conflict, the specific offer terms take precedence.

• Bonuses must be claimed within the stated validity period.
• All bonuses are subject to wagering requirements before withdrawal is permitted.
• Wagering requirements must be met using real money bets, not bonus funds, unless the specific offer states otherwise.
• CK 33 reserves the right to withdraw any bonus offer at any time without prior notice.
• Players may only claim each welcome offer once. Attempting to claim a welcome bonus multiple times via duplicate accounts constitutes bonus abuse.
• Bonus abuse — including but not limited to matched betting, arbitrage, and systematic exploitation of promotions — will result in bonus cancellation and may result in account closure.

6 Betting Rules

All bets placed on CK 33 are subject to the specific rules of the game or market being played. General betting rules that apply across all CK 33 products include:

• Bets are final once confirmed. CK 33 does not accept requests to cancel or amend confirmed bets except in cases of clear technical error.
• CK 33 reserves the right to void bets placed on markets affected by technical errors, data feed failures, or other circumstances outside normal operation.
• Minimum and maximum bet limits apply to all games and markets. These limits are displayed within each game or market.
• In the event of a dispute regarding a bet outcome, CK 33's decision is final, subject to the formal complaints process outlined in these Terms.
• CK 33 uses certified random number generation for all slot and casino games. Live dealer games are conducted by trained dealers in real time.

For sports betting markets including Table Tennis, CK 33 uses official data sources to determine outcomes. In the event that official data is unavailable, CK 33 may use alternative sources or void the affected markets.

7 Prohibited Conduct

The following activities are strictly prohibited on CK 33 and will result in immediate account suspension, permanent closure, and potential legal action:

• Creating multiple accounts to exploit bonuses or circumvent account restrictions.
• Using automated software, bots, or scripts to place bets or interact with the platform.
• Attempting to exploit software bugs, glitches, or errors for financial gain.
• Colluding with other players to gain an unfair advantage in any game.
• Using the platform for money laundering or any other illegal financial activity.
• Providing false identity information during registration or verification.
• Accessing the platform using a VPN or proxy to circumvent geographic restrictions.
• Engaging in any form of harassment, abuse, or threatening behaviour toward CK 33 staff or other players.

8 Account Suspension and Closure

CK 33 reserves the right to suspend or permanently close any account at its discretion, with or without prior notice, in the following circumstances:

• Breach of any provision of these Terms and Conditions.
• Suspected fraudulent activity or money laundering.
• Failure to complete identity verification within the required timeframe.
• Chargebacks or disputed transactions initiated by the player.
• Abusive or threatening behaviour toward CK 33 staff.
• At the player's own request for self-exclusion.

Where an account is closed due to a breach of these Terms, CK 33 may withhold any remaining balance pending investigation. Where an account is closed at the player's request or for reasons unrelated to misconduct, any remaining real money balance will be returned to the player's registered payment method.

Players who wish to close their account voluntarily should contact CK 33 support at [email protected]. Account closure requests are processed within 48 hours.

9 Responsible Gaming

CK 33 is committed to promoting responsible gaming. We believe that gambling should be an enjoyable form of entertainment, not a source of financial stress or personal harm. CK 33 provides the following responsible gaming tools to all players:

• Deposit limits — set daily, weekly, or monthly limits on how much you can deposit.
• Session time reminders — receive notifications when you have been playing for a set period.
• Cooling-off periods — temporarily restrict your account for a set number of days.
• Self-exclusion — permanently exclude yourself from the CK 33 platform.

To access any of these tools, visit our Responsible Gaming page or contact our support team. CK 33 takes all responsible gaming requests seriously and processes them promptly. Self-exclusion requests are irreversible for the duration of the exclusion period.

10 Privacy and Data

CK 33 collects and processes personal data in accordance with our Privacy Policy. By registering on CK 33, you consent to the collection and use of your personal data as described in that policy. Key points include:

• CK 33 collects registration data, transaction data, and gameplay data to operate the platform and comply with legal obligations.
• CK 33 does not sell your personal data to third parties.
• CK 33 may share data with payment processors and identity verification providers as necessary to operate the platform.
• You have the right to request access to, correction of, or deletion of your personal data, subject to legal retention requirements.

For full details on how CK 33 handles your data, please read our Privacy Policy.

11 Limitation of Liability

To the fullest extent permitted by applicable law, CK 33 shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of the platform. This includes but is not limited to:

• Loss of winnings due to technical failures or platform downtime.
• Losses resulting from unauthorised access to your account where you have failed to protect your credentials.
• Losses arising from your reliance on information provided on the platform.
• Losses resulting from delays in payment processing caused by third-party payment providers.

CK 33's total liability to any player in connection with their use of the platform shall not exceed the total amount deposited by that player in the 30 days preceding the event giving rise to the claim.

Nothing in these Terms limits CK 33's liability for fraud, gross negligence, or any other liability that cannot be excluded by law.

12 Changes to These Terms

CK 33 reserves the right to update or modify these Terms and Conditions at any time. When we make material changes, we will notify registered players via email or a prominent notice on the platform. The updated Terms will take effect from the date of publication.

Your continued use of the CK 33 platform after any changes to these Terms constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you should stop using the platform and contact support to close your account.

We recommend checking this page periodically to stay informed of any updates. The "Last Updated" date at the top of this page indicates when the Terms were most recently revised.

13 Contact Us

If you have any questions about these Terms and Conditions, or if you need help with anything related to your CK 33 account, our support team is available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live Chat: Available directly through the CK 33 platform
• FAQ: Visit our FAQ page for answers to common questions

For formal complaints, please contact us in writing at [email protected] with the subject line "Formal Complaint". CK 33 will acknowledge all formal complaints within 48 hours and aim to resolve them within 14 days.